Privacy Policy
Privacy Policy for thirdproduct.com
Effective Date: 28/07/25
Last Updated: 28/07/25
1. Who We Are
Third Product Ltd ("we," "us," or "our") is the data controller responsible for your personal information. We are committed to protecting your privacy and ensuring transparency in how we collect, use, and protect your personal data.
Contact Details:
Company Name: Third Product Ltd
Address: 124 City Road, London, England, EC1V 2NX
Email: privacy@thirdproduct.com
Phone: +44 (0) 204 572 7544
2. Information We Collect
We collect personal data in accordance with the transparency principle of the UK GDPR. The types of personal information we may collect include:
Information You Provide Directly:
Name and contact information (email address, postal address, phone number)
Account registration details
Payment and billing information
Communication preferences
Any information you provide through contact forms or customer support
Information Collected Automatically:
IP address and device informationBrowser type and version
Pages visited and time spent on our website
Referral source and exit pages
Cookie data and tracking information
3. Legal Basis for Processing
Under Article 6 of the UK GDPR, we process your personal data based on the following lawful bases:
Consent: Where you have given clear consent for specific processing activities
Contract: To perform contractual obligations or take steps before entering into a contract
Legitimate Interests: For purposes that are in our legitimate business interests, balanced against your rights
Legal Obligation: To comply with legal requirements
Vital Interests: To protect someone's life or physical safety
Public Task: For tasks carried out in the public interest
4. How We Use Your Information
We use your personal data for the following purposes, clearly linked to specific lawful bases:
Service Provision:
Processing orders and managing your account
Providing customer support and responding to inquiries
Delivering products or services you have requested
Communication:
Sending service-related notifications
Marketing communications (with your consent)
Updates about our products and services
Website Improvement:
Analysing website usage and performance
Improving user experience
Technical maintenance and security
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help us provide and improve our services.
Managing Cookie Preferences:
You can control cookie settings through your browser or our cookie preference center. Withdrawing consent is as easy as giving it.
6. Data Sharing and Third Parties
We may share your personal data with:
Service Providers: Third-party processors who help us deliver our services
Payment Processors: For secure payment processing
Legal Authorities: When required by law or to protect our rights
Business Partners: With your explicit consent for specific purposes
All third-party processors are bound by data processing agreements that ensure your data remains protected.
7. International Data Transfers
If we transfer your data outside the UK, we ensure appropriate safeguards are in place, including:
Adequacy decisions by the UK Government
Standard contractual clauses
Other approved transfer mechanisms under UK GDPR
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law.
Specific retention periods include:çAccount information: Duration of account plus 6 yearsMarketing data: Until consent is withdrawn plus 2 yearsTransaction records: 7 years for tax and accounting purposesWebsite analytics: 26 months
Account information: Duration of account plus 6 years
Marketing data: Until consent is withdrawn plus 2 years
Transaction records: 7 years for tax and accounting purposes
Website analytics: 26 months
9. Your Rights Under UK GDPR
You have the following rights regarding your personal data:
Right to be Informed
You have the right to clear information about how we use your data (this privacy policy).
Right of Access
You can request a copy of the personal data we hold about you.
Right to Rectification
You can ask us to correct inaccurate or incomplete data.
Right to Erasure
You can request deletion of your data in certain circumstances.
Right to Restrict Processing
You can limit how we use your data in specific situations.
Right to Data Portability
You can obtain and reuse your data for different services.
Right to Object
You can object to certain types of processing, including marketing.
Rights Related to Automated Decision-Making
You have rights regarding automated decisions and profiling.
Exercising Your Rights:
To exercise any of these rights, contact us at privacy@thirdproduct.com. We will respond within one month.
10. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:
Encryption of data in transit and at rest
Regular security assessments
Staff training on data protection
Access controls and authentication systems
11. Children's Privacy
Our services are not directed at children under 13. We do not knowingly collect personal data from children without parental consent. If we become aware of such collection, we will delete the information promptly.
12. Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through our website or by email.
13. Complaints and Contact Information
If you have concerns about how we handle your personal data, you can:
Contact us directly: privacy@thirdproduct.com
Contact the ICO: You have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection
ICO Contact Details:
Website: ico.org.uk
Phone: 0303 123 1113
Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Effective Date: 28/07/25
Last Updated: 28/07/25
1. Who We Are
Third Product Ltd ("we," "us," or "our") is the data controller responsible for your personal information. We are committed to protecting your privacy and ensuring transparency in how we collect, use, and protect your personal data.
Contact Details:
Company Name: Third Product Ltd
Address: 124 City Road, London, England, EC1V 2NX
Email: privacy@thirdproduct.com
Phone: +44 (0) 204 572 7544
2. Information We Collect
We collect personal data in accordance with the transparency principle of the UK GDPR. The types of personal information we may collect include:
Information You Provide Directly:
Name and contact information (email address, postal address, phone number)
Account registration details
Payment and billing information
Communication preferences
Any information you provide through contact forms or customer support
Information Collected Automatically:
IP address and device informationBrowser type and version
Pages visited and time spent on our website
Referral source and exit pages
Cookie data and tracking information
3. Legal Basis for Processing
Under Article 6 of the UK GDPR, we process your personal data based on the following lawful bases:
Consent: Where you have given clear consent for specific processing activities
Contract: To perform contractual obligations or take steps before entering into a contract
Legitimate Interests: For purposes that are in our legitimate business interests, balanced against your rights
Legal Obligation: To comply with legal requirements
Vital Interests: To protect someone's life or physical safety
Public Task: For tasks carried out in the public interest
4. How We Use Your Information
We use your personal data for the following purposes, clearly linked to specific lawful bases:
Service Provision:
Processing orders and managing your account
Providing customer support and responding to inquiries
Delivering products or services you have requested
Communication:
Sending service-related notifications
Marketing communications (with your consent)
Updates about our products and services
Website Improvement:
Analysing website usage and performance
Improving user experience
Technical maintenance and security
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help us provide and improve our services.
Managing Cookie Preferences:
You can control cookie settings through your browser or our cookie preference center. Withdrawing consent is as easy as giving it.
6. Data Sharing and Third Parties
We may share your personal data with:
Service Providers: Third-party processors who help us deliver our services
Payment Processors: For secure payment processing
Legal Authorities: When required by law or to protect our rights
Business Partners: With your explicit consent for specific purposes
All third-party processors are bound by data processing agreements that ensure your data remains protected.
7. International Data Transfers
If we transfer your data outside the UK, we ensure appropriate safeguards are in place, including:
Adequacy decisions by the UK Government
Standard contractual clauses
Other approved transfer mechanisms under UK GDPR
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law.
Specific retention periods include:çAccount information: Duration of account plus 6 yearsMarketing data: Until consent is withdrawn plus 2 yearsTransaction records: 7 years for tax and accounting purposesWebsite analytics: 26 months
Account information: Duration of account plus 6 years
Marketing data: Until consent is withdrawn plus 2 years
Transaction records: 7 years for tax and accounting purposes
Website analytics: 26 months
9. Your Rights Under UK GDPR
You have the following rights regarding your personal data:
Right to be Informed
You have the right to clear information about how we use your data (this privacy policy).
Right of Access
You can request a copy of the personal data we hold about you.
Right to Rectification
You can ask us to correct inaccurate or incomplete data.
Right to Erasure
You can request deletion of your data in certain circumstances.
Right to Restrict Processing
You can limit how we use your data in specific situations.
Right to Data Portability
You can obtain and reuse your data for different services.
Right to Object
You can object to certain types of processing, including marketing.
Rights Related to Automated Decision-Making
You have rights regarding automated decisions and profiling.
Exercising Your Rights:
To exercise any of these rights, contact us at privacy@thirdproduct.com. We will respond within one month.
10. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:
Encryption of data in transit and at rest
Regular security assessments
Staff training on data protection
Access controls and authentication systems
11. Children's Privacy
Our services are not directed at children under 13. We do not knowingly collect personal data from children without parental consent. If we become aware of such collection, we will delete the information promptly.
12. Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through our website or by email.
13. Complaints and Contact Information
If you have concerns about how we handle your personal data, you can:
Contact us directly: privacy@thirdproduct.com
Contact the ICO: You have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection
ICO Contact Details:
Website: ico.org.uk
Phone: 0303 123 1113
Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF